Shipping Policy

Shipping Policy

Thank you for shopping with LuxeCrown. We aim to get your order to you as quickly and safely as possible.

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). Orders placed on weekends or public holidays will be processed on the next business day.

UK Shipping

Shipping Method Estimated Delivery Cost
Standard Shipping 5-7 business days Calculated at checkout
Express Shipping 3-5 business days Calculated at checkout

Order Tracking

Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to track your order through the carrier's website.

Delivery Issues

If your order has not arrived within the estimated delivery timeframe, please contact us at admin@luxecrown.co.uk and we will investigate with the carrier on your behalf.

Incorrect Address

Please ensure your delivery address is correct at the time of ordering. LuxeCrown cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at admin@luxecrown.co.uk and we will do our best to amend it before dispatch.

Lost or Damaged Parcels

In the unlikely event that your parcel is lost or arrives damaged, please contact us at admin@luxecrown.co.uk within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.

Contact Us

LuxeCrown
Radhe Krishna, Keith Road
Harlington Hayes, UB3 4HP
United Kingdom
Email: admin@luxecrown.co.uk