Shipping Policy
Shipping Policy
Thank you for shopping with LuxeCrown. We aim to get your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding UK public holidays). Orders placed on weekends or public holidays will be processed on the next business day.
UK Shipping
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Calculated at checkout |
| Express Shipping | 3-5 business days | Calculated at checkout |
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to track your order through the carrier's website.
Delivery Issues
If your order has not arrived within the estimated delivery timeframe, please contact us at admin@luxecrown.co.uk and we will investigate with the carrier on your behalf.
Incorrect Address
Please ensure your delivery address is correct at the time of ordering. LuxeCrown cannot be held responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at admin@luxecrown.co.uk and we will do our best to amend it before dispatch.
Lost or Damaged Parcels
In the unlikely event that your parcel is lost or arrives damaged, please contact us at admin@luxecrown.co.uk within 7 days of the expected delivery date. We will work with you to resolve the issue promptly.
Contact Us
LuxeCrown
Radhe Krishna, Keith Road
Harlington Hayes, UB3 4HP
United Kingdom
Email: admin@luxecrown.co.uk